Valuable products and services to protect your vehicle investment

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Valuable products and services to protect your vehicle investment

We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. Team Nissan North provides many options to help you choose the vehicle protection plan that is right for your needs. To learn more on how you can protect yourself and your loved ones please take a moment to review the information provided on our website and feel free to contact us for further details. Some products are only available at the time of vehicle purchase, such as Total Loss Protection Plan (GAP). For this reason Team Nissan North pledges to always present these options at the time of sale.

We encourage you to take some time to familiarize yourself with the valuable products and services we offer to protect your vehicle investment.

Why Fidelity Warranty Services

With more than 30 years of experience in the finance and insurance industry, Fidelity Warranty Services, Inc. (FWS) has helped consumers protect their vehicle investments and safeguard their future. FWS is a major provider of service contracts and pre-paid maintenance contracts for virtually all vehicle makes and models. With a nationwide network of over 3,000 dealers and 5,000 authorized service centers, we're here to serve you quickly. 

FWS successfully manages over 1.9 million calls a year with claim centers located in Deerfield Beach, Florida and St. Louis, Missouri. With a 50-state computerized network plus Puerto Rico, FWS 's Customer Service Team provides customer support with an average response time of 18 seconds.

FWS's Customer Service Team consistently ranks in the top 99% in customer satisfaction. The team includes over 100 highly skilled associates to help process your claims, of which 62% are ASE certified and 27% are Master Technicians. In 2011, FWS paid out over $190 million in claims. 

FWS is one of the largest providers of F&I products in the automotive industry, consisting of four finance, insurance, and service-related companies:

  • Jim Moran & Associates.
  • Fidelity Warranty Services, Inc.
  • Fidelity Insurance Agency, Inc.
  • Courtesy Insurance Company


Vehicle Protection Plan
 

It's no surprise that studies show most major repairs are needed after the factory warranty has expired. That means you'll have to deal with all the inconvenience, time, energy, and expense without any help from your vehicle's original factory warranty, until now.

When you choose the Vehicle Protection Plan that's right for you, you can purchase up to an additional 120,000 miles of coverage, depending upon the age, mileage, make and model of your vehicle. Protection Plan begins on the purchase date and expires according to the term or mileage selected, whichever occurs first. You can select from a national network of over 5,000 authorized service centers. And if you buy protection now, you can include the cost of the plan you choose in the financing of your vehicle.

* Coverage level availability may be limited based on the age, mileage, make and model of your vehicle.

Total Loss Protection Program

GAP may assist you if there is a difference between the auto insurance company settlement and your remaining finance contract/lease agreement balance.

  • Guaranteed Asset Protection (GAP)

It's called the "gap." It's the difference between the amount owed on your Retail Installment Sales Contract/Lease Agreement and the actual cash value of your vehicle at the time of a total loss. In the first several years of ownership, your car may actually be worth less than what you owe.

If your car were a total loss, this "gap" could translate into thousands of dollars that you would still owe after the settlement from the auto insurance company.

*This product is not insurance. Limitations, restrictions and/or exclusions may apply. See Total Loss Protection/GAP Addendum to your Retail Installment Sales Contract/Lease Agreement for complete details. Ask your salesperson or Finance Manager for the Total Loss Protection/GAP option you prefer.
© Copyright 2014. Jim Moran & Associates, Inc. All rights reserved
Road Hazard
 
Tire & Wheel Protection

Road Hazard Tire & Wheel Protection Plan repairs or replaces tires damaged by Road Hazards, which include debris on the road surface or road surface conditions such as potholes, cracks and breaks.

Road Hazard Tire & Wheel Protection Plan provides for the repair or replacement of wheels damaged in conjunction with a covered tire repair or replacement of the tire mounted on that wheel. Wheel coverage is applicable if the wheel has sustained structural damage, and the tire cannot be balanced or does not hold air once the covered tire has been replaced.

With Road Hazard Tire & Wheel Protection Plan, you'll enjoy:

  • No deductible and unlimited mileage
  • Up to $50 per occurrence for towing and/or roadside assistance expenses incurred in connection with a covered tire repair or replacement
  • Optional towing/roadside assistance

Term Care Select:
 

The Term Care Select Service Contract program is specifically designed for lease and short-term new vehicle owners. It extends to items not covered by the manufacturer's warranty.

Term Care Select is one of the most
comprehensive service plans in the
United States, protecting almost all
the components of your vehicle, with a
remarkable $0 deductible.